Job Title
Business Development Executive
Reporting To
Customer Success Manager
Location
Chelmsford, Essex (Office-based with travel to client meetings and networking events as required)
About Johnson Technical
Johnson Technical is a family run business, that provides proactive IT support, cybersecurity, cloud and communications solutions to businesses across the UK. We pride ourselves on delivering exceptional customer service, building long-term partnerships and helping organisations use technology to operate securely and efficiently.
As part of our continued growth, we are looking for an ambitious and driven Business Development Executive to join our team.
The Role
This is a dedicated new business role focused entirely on generating new customers.
Reporting directly to the Customer Success Manager, you will be responsible for identifying and engaging prospective clients through proactive outbound sales activity. Your role is to create opportunities by introducing Johnson Technical to businesses that could benefit from our services.
This role does not involve managing existing customer accounts, internal sales or account management. Your sole focus will be generating qualified opportunities and building a healthy sales pipeline.
You will work closely with the Customer Success Manager throughout the sales process. Once an opportunity is qualified and ready to progress, it will move into the proposal and contracting stage, with the Sales Director supporting the commercial agreement and contract documentation.
If you're motivated by winning new business, enjoy speaking to people and thrive in a target-driven environment, we'd love to hear from you!
Key Responsibilities
· Generate new business opportunities through proactive outbound prospecting.
· Make high volumes of outbound calls to businesses across our target sectors.
· Build and manage prospect lists using LinkedIn, Apollo, HubSpot and other sales tools.
· Execute email outreach campaigns and follow-up sequences.
· Attend networking events, exhibitions and business events to generate new leads.
· Identify and research target organisations and key decision-makers.
· Conduct initial discovery conversations to understand a prospect's business, current IT arrangements and challenges.
· Qualify opportunities against Johnson Technical's ideal customer profile.
· Book meetings with qualified prospects.
· Maintain regular contact with prospects throughout the sales cycle.
· Keep accurate and up-to-date records within our CRM.
· Work closely with the Customer Success Manager to progress opportunities through the sales pipeline.
· Ensure opportunities are fully qualified before progressing to the proposal and contract stage.
· Develop a strong understanding of Johnson Technical's products, services and value proposition.
· Consistently achieve agreed activity, pipeline and meeting targets.
What We're Looking For
Essential
· Good (1-3 years) experience in a business development, sales or outbound prospecting role.
· Experience making outbound sales calls.
· Excellent verbal and written communication skills.
· Confident speaking with business owners and decision-makers.
· Highly motivated and self-driven.
· Strong organisational and time management skills.
· Comfortable working towards KPIs and targets.
· A positive attitude and willingness to learn.
· Full UK driving licence.
Desirable
· Experience in B2B sales.
· Experience within an MSP, IT, technology or telecommunications business.
· Experience using HubSpot, Apollo, LinkedIn Sales Navigator or similar CRM/prospecting platforms.
· Experience attending networking events and generating business relationships.
· An understanding of managed IT services or cybersecurity.
Personal Attributes
We are looking for someone who:
· Is naturally confident and enjoys speaking to new people.
· Is resilient and remains positive when faced with rejection.
· Is commercially minded and curious.
· Takes pride in their work.
· Is proactive and self-motivated.
· Enjoys working towards goals.
· Has excellent interpersonal skills.
· Wants to develop a long-term career in business development.
Key Performance Indicators
Performance will be measured against agreed KPIs, which are likely to include:
· Outbound calls completed.
· Meaningful conversations held.
· New prospects added to the CRM.
· Qualified meetings booked.
· Sales opportunities created.
· Pipeline value generated.
· New business revenue generated.
What We Offer
· Competitive basic salary.
· Uncapped commission structure.
· Company pension.
· Ongoing training and professional development.
· Clear career progression opportunities.
· Supportive and collaborative working environment.
· Company events and networking opportunities.
Why Join Johnson Technical?
This is a unique opportunity to become the first member of a brand-new Business Development team within a growing and ambitious technology company.
Rather than joining a large sales department, you'll have the chance to help shape how our outbound sales function develops as Johnson Technical continues to grow. Your ideas, feedback and successes will directly influence the future of the team, giving you genuine ownership and the opportunity to build your own desk from day one.
You'll enjoy the autonomy to manage your own pipeline, develop your own approach and make a real impact, while benefiting from the support of an experienced leadership team. As a smaller business, you'll work closely with colleagues across every area of the company, from technical and cybersecurity specialists through to customer success and senior leadership, giving you exposure that simply isn't available in larger organisations.
Reporting directly to the Customer Success Manager, you'll receive ongoing coaching, guidance and support, with direct access to the leadership team whenever you need it. You'll never be "just another salesperson"; you'll be a key part of our growth journey, with the opportunity to develop your career as the business and the team continue to expand.
Pay: From £26,436.80 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Experience:
- Business development: 1 year (required)
- Cold calling: 1 year (required)
Work Location: In person
