We are looking for an enthusiastic and passionate receptionist to work at our well established mixed NHS/ private practice.
5 days/week (40 hours/week)
Key tasks
- Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner
- Send and receive patient referrals and correspondence and promptly notify dentist
- Receive and deal with patients and visitors in a pleasant and prompt manner
- Keep patients informed of any delays
- Notify dentists/hygienists of patients’ arrivals
- Schedule patient appointments
- Collect and record patient payments
- Liaise with dental laboratories, suppliers and other organisations as required, keeping records of laboratory work in and out
- Deal in an appropriate and prompt manner with patient feedback
- ensure patient details are correct, up to date and stored safely
- Open and Close the practice
Job Type: Permanent
Benefits:
- Company pension
- Employee mentoring programme
Work Location: In person
