Interview Date: Week commencing 24th August
Are you an organised, customer-focused administrator who enjoys keeping things running smoothly, supporting a busy team, and helping customers receive a professional and responsive service?
We are looking for a motivated and experienced Property Administrator to join Highland Residential. This is a great opportunity to play an important role in supporting the day-to-day delivery of our property management, sales, lettings and factoring services across the Highland region.
About the Role
As Property Administrator, you will provide essential administrative support to our Highland Residential team, helping to ensure our services are well organised, responsive and delivered to a high standard.
You will be a key point of support for colleagues and customers, helping to manage enquiries, maintain records, coordinate information, support property-related processes, and keep day-to-day administration on track. This role would suit someone who enjoys variety, has strong attention to detail, and takes pride in providing a helpful and professional service.
This position offers a mix of office and remote working, with regular attendance at our Invergordon office required.
About You
We are looking for someone who is proactive, organised and confident handling a varied workload. You will be comfortable working with customers and colleagues, able to prioritise effectively, and committed to delivering a high-quality administrative service.
You do not need to know everything about property services from day one, but you should bring strong administration skills, good communication, accuracy, and a positive approach to learning and supporting a busy team.
We’re looking for someone with…
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Strong administrative and organisational skills, with the ability to manage competing priorities.
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Excellent attention to detail and confidence maintaining accurate records.
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A customer-focused approach, with good written and verbal communication skills.
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Confidence using Microsoft Office and digital systems to manage information and support service delivery.
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The ability to work well as part of a team while also taking ownership of tasks.
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A professional, adaptable and solution-focused approach.
Alternative Job Titles you may have had are:
Administrator, Property Services Administrator, Lettings Administrator, Housing Administrator, Factoring Administrator, Sales Administrator, Customer Services Administrator, Office Administrator, Business Support Administrator.
About Highland Residential
Highland Residential provides excellent property management and factoring services across the Highland region. We are committed to delivering high standards of customer service and fostering positive relationships within the communities we serve. Our team is passionate about creating a welcoming and supportive work environment where staff can develop their skills and enjoy a balanced work-life structure through our hybrid working model. We are proud of our customer-first approach, and our values—Being Caring, Being Professional, and Being Adaptable—are at the heart of everything we do. Highland Residential offers an engaging workplace for those eager to make a meaningful impact in property services.
If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply and join our team.
What we are offering:
We value our employees and offer many benefits including, but not limited to:
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Hybrid working – ‘Hub, Home & Roam’
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28 days annual leave entitlement plus 12 business/public holidays
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Development and training opportunities
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Flexible working hours
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Day one sick pay
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Employee benefit discount scheme
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Company pension scheme
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Access to an employee assistance program available 24/7
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Family friendly policies
How to Apply:
To apply, please submit either:
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A fully completed application form, or
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Your CV, along with a supporting statement
to [email protected] outlining how your skills, experience and knowledge meet the requirements of the Job Description and Person Specification.
Please note CVs without cover letter may not be considered.
Further information about this opportunity, including the Job Description, Person Specification and application form, can be downloaded from our website: https://www.albynhousing.org.uk/careers/
For further information, please contact Michelle Bowler, Sales & Lettings Manager on 01463 701271.
Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.
