Overview
We are seeking a highly organised and communicative Car and Rental Manager to oversee daily operations of our vehicle rental services. The successful candidate will be responsible for managing the fleet, coordinating rental processes, and ensuring excellent customer service. This role offers an opportunity to work within a dynamic environment where organisational skills and attention to detail are essential.
Responsibilities
- Manage the fleet of vehicles, including maintenance scheduling and tracking vehicle availability
- Coordinate rental bookings, returns, and related administrative tasks using Microsoft Word and Excel
- Maintain accurate data entry records for all transactions and vehicle information
- Provide exceptional customer service via phone and in person, adhering to professional phone etiquette
- Assist with vehicle maintenance coordination and ensure compliance with safety standards
- Organise schedules for staff and rental appointments to optimise operational efficiency
- Handle administrative duties such as filing, reporting, and correspondence related to rental activities
Experience
- Previous administrative experience, preferably within the vehicle rental or automotive industry
- Strong organisational skills with the ability to multitask efficiently in a fast-paced environment
- Excellent communication skills, both verbal and written, with proficiency in Microsoft Word and Excel
- Experience in data entry and maintaining detailed records accurately
- Knowledge of vehicle maintenance procedures is a plus
- Demonstrated ability to provide outstanding customer service with professional phone etiquette
This role is ideal for a proactive individual who thrives on organisation, effective communication, and delivering exceptional service within a busy rental operation.
Pay: £14.00-£15.00 per hour
Work Location: In person
