Great customer service leaves a lasting impression and that's exactly what we're looking for.
We're expanding our team and are looking for a Customer Service Representative who enjoys helping people, building relationships and creating positive experiences. If you're someone who communicates well, enjoys working in a fast-paced environment and takes pride in delivering excellent service, we'd love to hear from you.
What You'll Be Doing
As part of our customer engagement team, you'll work with nationally recognised brands, ensuring every customer interaction is informative, professional and enjoyable.
Your responsibilities will include:
- Welcoming and assisting customers
- Providing information about products, services and current campaigns
- Listening to customer needs and answering questions
- Building positive relationships through excellent customer service
- Representing client brands with professionalism and enthusiasm
- Supporting promotional campaigns and customer engagement activities
- Working closely with your colleagues to deliver an outstanding customer experience
Every day brings the opportunity to meet new people, strengthen your communication skills and make a genuine impact.
Is This Role Right for You?
We're looking for people who are:
- Friendly and approachable
- Excellent communicators
- Positive and enthusiastic
- Reliable and professional
- Customer-focused
- Eager to learn and develop
- Comfortable working in a collaborative team
What You'll Receive
Joining our team means you'll have access to:
- Full training and ongoing coaching
- One-to-one mentoring
- Weekly learning and development sessions
- A supportive and welcoming team
- Networking opportunities
- Team socials and company events
- Career development opportunities
- Recognition and performance-based incentive programmes
About Us
We work with a range of nationally recognised brands, delivering customer acquisition and promotional marketing campaigns across a variety of industries.
Our success is built on creating exceptional customer experiences, and we're passionate about developing people who want to grow, learn and build rewarding careers.
If you're looking for a role where your people skills can shine and every day brings a new opportunity, we'd love to hear from you.
Apply today to join our team as a Customer Service Representative.
Pay: From £26,000.00 per year
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person