Assistant Manager – Evening Pizzeria
Aromi Bene’t Street, Cambridge
Aromi is an independent café and pizzeria company offering freshly prepared, authentic Italian food and drink with a Sicilian twist. Our recipes date back to 1957, and our vision is to give every customer an exceptional experience through warm hospitality, authentic Sicilian artisan food and an unrivalled focus on quality.
As part of our continued growth, we have an exciting opportunity for a service-focused Assistant Manager to join the Aromi family and help lead our evening pizzeria at Bene’t Street.
This is the perfect opportunity for someone who thrives during busy services, enjoys creating memorable guest experiences and knows how to bring out the best in a front-of-house team.
Why work for us?
- Competitive salary
- Share of tips and service charge
- Free meal while on shift
- 30% discount across all Aromi branches
- Flexible schedule
- Training and development
- Genuine opportunities for career progression
Your day-to-day
- Support the successful running of the evening pizzeria, with a strong focus on hospitality and customer experience
- Lead the front-of-house team throughout service, ensuring guests receive a warm welcome and attentive, efficient service
- Coordinate the flow of service between the front-of-house and kitchen teams
- Create a positive atmosphere and confidently manage busy periods
- Open and close the pizzeria, complete cashing-up procedures and ensure the building is left secure
- Support with rotas, staffing levels and the organisation of each service
- Train, motivate and supervise team members, helping them consistently deliver Aromi’s service standards
- Handle customer feedback and complaints professionally, resolving issues wherever possible
- Ensure food and drinks are prepared, presented and served consistently to the highest standard
- Maintain excellent standards of cleanliness, food hygiene, health and safety
- Monitor stock levels and support with ordering and stock control
- Complete all required operational checks and paperwork accurately
- Report operational, staffing or maintenance issues to the General Manager or Directors
- Lead by example and create an environment where team members feel supported, motivated and confident in giving feedback
You’ll have
- Previous experience supervising or managing a front-of-house team in a busy restaurant, pizzeria, café or similar hospitality setting
- A genuine passion for hospitality and delivering exceptional customer service
- Confidence leading a team during fast-paced evening services
- Strong communication and organisational skills
- A calm, practical approach to resolving problems
- Excellent attention to detail
- A positive, hands-on and proactive attitude
- Flexibility to work evenings and weekends
- An interest in authentic Italian food, coffee and hospitality
If you’re an enthusiastic hospitality professional who loves leading great service and creating memorable experiences for guests, click “Apply Now!” to join the Aromi family.
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Work Location: In person
