Care Response – About us.
We are a professional, well established and growing CQC-registered domiciliary care provider based in Sunningdale, Ascot & Sunninghill. With over 27 years providing high-quality, person-centred at home care & support, we care deeply about the quality of our service, the people we support, and the carers who make that all possible.
We are currently rated Good by the CQC, with a clear plan to achieve Outstanding.
This is a great opportunity for an experienced care professional who is ready to step into a leadership role while staying close to hands-on care.
About the role
We are looking for a Field Care Supervisor to join our team and support the Registered Manager in delivering excellent care across the community.
This is a field-based role, so you will spend much of your time out and about visiting clients, supporting carers, carrying out spot checks, reviewing care delivery and helping to maintain high standards across every visit.
You will be a visible and approachable point of contact for both carers and clients, helping to make sure care is safe, responsive, well-led and genuinely person-centred.
The right person will be calm, organised, confident with people, and passionate about supporting both clients and care staff.
What you’ll be doing
As Field Care Supervisor, your role will include:
- carrying out regular spot checks and observations in the field
- supporting carers through one-to-ones, supervisions and informal guidance
- helping with carer inductions, training needs and ongoing development
- reviewing care plans and helping to ensure they reflect clients’ changing needs
- building positive relationships with clients, families and professionals
- responding to client or carer concerns in a calm and professional way
- checking care notes, records and documentation are completed to a high standard
- supporting quality assurance and CQC compliance
- helping with new client assessments and onboarding
- providing direct care when needed to support the service
- taking part in the shared on-call rota on a rotational basis
This is a varied role where no two days will be exactly the same. You will need to be comfortable working independently in the community, while also being part of a close and supportive team.
What we’re looking for
You’ll need to have:
- at least 2 years’ experience in domiciliary care
- experience as a senior carer, care supervisor or similar
- NVQ Level 3 in Health and Social Care, or equivalent
- strong understanding of person-centred care & the CQC standards and expectations
- good knowledge of care documentation and confidentiality
- confidence having supportive but honest conversations
- strong organisation and time-management skills
- clear written and verbal communication
- good attention to detail
- a full, clean UK driving licence
- access to your own vehicle
- the right to work in the UK
- willingness to take part in the on-call rota
- an Enhanced DBS check, or willingness to complete one
It would also be helpful if you have experience with:
- care assessments
- rota or scheduling systems
- digital care management systems
- CQC inspections
- Level 5 Leadership and Management, or working towards this
- First Aid training
What we offer
- 25 days’ holiday + bank holidays (increasing by a further 5 days with length of service)
- mileage paid
- permanent, full-time role
- opportunity to step into a genuine leadership position
- supportive working environment
- chance to help shape a growing care team
- Paid training and development opportunities
- company sick pay from day one
Pay: £27,500.00-£29,500.00 per year
Benefits:
- Flexible schedule
- Health & wellbeing programme
- On-site parking
- Paid training
- Referral programme
- Sick pay
Ability to commute/relocate:
- Sunningdale SL5 0DJ: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
