We are looking for a Head of Field Operations Continuous Improvement to lead and shape our improvement agenda across Field Operations.
This is a senior leadership role responsible for driving large-scale, multi-year improvement through practical, hands-on continuous improvement. You will play a key role in enhancing operational performance, reducing cost, and improving customer outcomes across our four DNO regions.
You’ll translate complex strategic and regulatory priorities into clear, deliverable programmes of work, ensuring that change is not only implemented, but fully embedded into day-to-day operations. A core focus of the role is building a culture of continuous improvement, operational discipline, and accountability across a large, distributed workforce.
Working closely with senior leaders, you will influence at the highest levels, align cross-functional teams, and ensure improvement activity delivers measurable impact aligned to business and regulatory commitments.
We know flexibility matters, so this role offers a hybrid working approach, with the flexibility to be based at any of our sites across the East Midlands, West Midlands, South West or Wales, with travel as required.
