Job Summary
Join our dynamic team as a Wedding, Event and Stay Coordinator, where your passion for event planning and exceptional guest service will bring unforgettable experiences on the Estate to life. In this vibrant role, you will oversee every detail of wedding arrangements, ensuring seamless coordination between clients, vendors, and venue staff. Your energetic approach and organizational prowess will create joyful celebrations that exceed expectations and leave lasting memories. This paid position offers a fantastic opportunity to showcase your hospitality talents while working in a lively, fast-paced environment.
As Wedding & Events Co-ordinator at Solton Manor, you will work as a team delivering exceptional weddings, private events, corporate bookings, and overnight stays across the Manor House and Dovecote.
This is a new, hybrid role combining sales, planning, and on-the-day delivery. You will manage events from first enquiry through to execution, ensuring a seamless guest experience, strong commercial performance, and consistently high standards that protect the long-term reputation of the estate.
Key Responsibilities
Event Coordination & Delivery
You will be responsible for the end-to-end coordination and delivery of weddings, events, and stays, including:
- Managing the full planning journey from booking through to event delivery
- Working closely with couples, clients, internal teams, and suppliers to understand briefs, plan logistics, and coordinate all elements
- Preparing and issuing detailed timelines, event schedules, and function sheets
- Liaising with external suppliers (including catering, floristry, music, photography, and production) to ensure compliance with venue policies and operational requirements
- Ensuring all spaces are set up accurately and thoughtfully in line with the agreed brief, with all items ordered, delivered, and positioned correctly
- Attending planning meetings, food and wine tastings, and key pre-event appointments, or arranging suitable cover where required
- Maintaining a strong on-site presence during weddings, events, and tastings, acting as the primary client-facing contact on the day
- Ensuring timelines are adhered to and events run smoothly, with calm, professional troubleshooting as required
- Maintaining high standards of housekeeping and presentation across all areas, front-of-house and behind the scenes
- Ensuring health & safety, food hygiene, cash handling, and end-of-day procedures are followed at all times
- Opening and closing the venue as required and ensuring staff presentation meets Solton Manor standards
Sales & Client Management
Working closely with the Head of Marketing and wider team, you will support conversion and revenue growth through a highly personal client journey:
- Managing and responding to enquiries for weddings, private events, corporate bookings, and overnight stays across all channels
- Conducting confident, welcoming venue show-arounds (including evenings where required)
- Preparing accurate quotations and contracts and following up enquiries to maximise conversion
- Maintaining clear, timely communication throughout the decision-making process
- Accurately recording all enquiries, communications, and bookings within Sonas CRM
- Proactively managing follow-ups to ensure no enquiries are missed
- Supporting open days and marketing activity, including sharing insight into enquiry trends and client feedback
- Capturing appropriate content to support social media and marketing where suitable
Operational & Team Support
Working alongside the Operations and Office Manager, you will contribute to the smooth running of the estate by:
- Maintaining accurate records and documentation
- Supporting cost-effective staffing through well-planned rostering in collaboration with the Operations and Office Manager
- Building strong working relationships with trusted suppliers and partners
- Supporting training and development of team members where required
- Contributing ideas to improve systems, workflows, and service standards
- Ensuring consistently high levels of service across all events and guest touchpoints
Skills & Experience Required
- Minimum 12 months’ experience coordinating weddings or events within a venue or hospitality setting
- Strong sales and client relationship skills, with confidence converting enquiries into bookings
- Excellent organisation, communication, and multitasking abilities
- Calm, professional, and personable manner
- Willingness to work flexible hours, including regular weekends during peak season
- Proactive, collaborative team player with a strong sense of ownership
What We Offer
- Competitive salary. The Salary is based on age and or experience.
- Flexible working where possible, with overtime payments or lieu time for peak-period hours
- 9-5 is the core hours, 5 days a week over seven days with weekend working 37.5 hours with a 30 minute unpaid lunch break
- Supportive, collaborative team culture is a fundamental
- Opportunity to grow with a heritage venue undergoing active developments
Pay: £21,157.50-£24,784.50 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
Work Location: In person
