Due to continued expansion Wil-lec Group are looking for an organized, proactive, and experienced Part-Time Administrative Assistant to join our close-knit team at our Grimsby office.
The Role
In this role, you will be a vital support system for our daily office and project operations, working directly alongside and reporting to our Office Manager. You will focus heavily on processing payments, keeping our client systems updated, and calling customers to book their appointments with us. We are looking for someone who can start fairly quickly and hit the ground running but will provide support if you have previous experience with similar software packages.
Key Responsibilities
- Financial Support: Assist our Office Manager by handling payroll administration and processing payments using Sage Accounts and Payroll.
- Planning: Utilize Construction Manager software (or have experience with other construction planning/scheduling software) to help track, organize our teams and keep customers updated with appointments.
- CRM Management: Keep our Hubspot CRM up-to-date by logging customer interactions, managing leads, and ensuring smooth communication pipelines.
- Customer Care: Act as a key point of contact for clients, delivering excellent customer service and maintaining a professional, helpful telephone manner.
- General Admin: Manage emails, schedule appointments, and organize documentation using Office 365 (Word, Excel, Outlook).
What We Are Looking For
- Financial & System Admin: Practical experience processing payments and assisting with payroll, ideally using Sage.
- CRM Experience: Hands-on experience with Hubspot or a similar CRM platform is highly desirable.
- Industry Software: Experience with Construction Manager is a major plus, but we welcome candidates with experience in any alternative construction planning or scheduling software (training on our specific system will be provided).
- Tech Savvy: Fully competent in Office 365 applications.
- Communication Skills: Outstanding verbal and written communication, with a naturally friendly and confident phone presence.
- Local Availability: Able to work reliably from our office on Kent Street, Grimsby.
Benefits & Schedule
- Flexible Part-Time Hours: 20 hours per week, open to discussing exact days/times for the right candidate.
- Supportive, guided team environment working closely with our Office Manager.
- On-street parking / central Grimsby location.
How to Apply
If you have the administrative skills we need and a passion for great customer service, we’d love to hear from you! Please submit your CV and a brief cover letter highlighting your experience with payment processing, CRM platforms, or appointment scheduling.
Pay: £12.71 per hour
Application question(s):
- Do you have experience using Sage software?
- Do you have CRM experience?
- Do you have experience using Construction manager or similar planning software?
Experience:
- Administrative: 2 years (required)
Work Location: In person
