Job Overview
We are seeking a motivated and detail-oriented Office and Returns Trainee to join our team. This paid position offers valuable exposure to customer care and warehouse operations. The successful candidate will support various functions related to customer servcie, order entry, receiving, inventory management, and returns. Gaining practical experience in customer cares and warehouse procedures. This role is ideal for a school leaver or individuals aspiring to develop a career in customer care or warehouse operations. Starting hours will be 10am till 4pm flexing after training to 9am till 5pm with one saturday a month 9am till 4pm
Responsibilities
- Assist with product returns, ensuring accurate processing, returning to stock and exchanging or refunding.
- Utilise Warehouse Management System (WMS), to track shipments, stock levels, and order fulfilment.
- Customer phone calls and email support along with coupon entry and banking prep
- Aid in shipping & receiving operations, including preparing shipments and verifying incoming deliveries.
- Participate in picking & packing activities to prepare urgent orders for dispatch.
- Maintain office kitchen and keep tidy empty the bins.
Qualifications
- Skills in data analysis and excel
- Strong organisational skills with attention to detail.
- Good Clear phone manor
- Good communication skills and the ability to work effectively within a team environment.
- Willingness to learn about shipping & receiving processes, materials handling, and warehouse procedures.
This paid trainee role provides an excellent foundation for a career in logistics or supply chain management by offering hands-on experience across multiple operational areas.
Pay: From £13.00 per hour
Benefits:
- Casual dress
- On-site parking
Application question(s):
- Needs to be within a 5 mile radius
Work Location: In person
