The Opportunity
We are looking for an experienced and commercially driven Internal Sales Executive to join our busy sales team.
We are looking for someone with a proven sales background within the carbon and/or stainless steel industry, ideally with experience selling pipe, fittings, flanges and associated products.
This is not a passive order-processing role. We are looking for someone who enjoys selling, building customer relationships, developing accounts and identifying new business opportunities.
Our sales office is fast-paced, demanding and highly commercial. The successful candidate will therefore need to be confident, resilient and organised, with the ability to think quickly, manage competing priorities and maintain excellent customer service even when under pressure.
Key Responsibilities
Your responsibilities will include:
- Managing and developing an existing portfolio of customer accounts.
- Proactively identifying and pursuing new sales opportunities.
- Building strong, long-term relationships with customers.
- Handling incoming sales enquiries by telephone and email.
- Preparing quotations and following them through to order.
- Proactively following up quotations and opportunities to maximise conversion.
- Developing existing accounts and identifying opportunities to increase sales.
- Understanding customers' requirements and providing appropriate product solutions.
- Working closely with purchasing, operations and other departments to ensure customer requirements are achieved.
- Maintaining accurate customer, quotation and sales information within company systems.
- Monitoring outstanding enquiries and ensuring opportunities are followed up promptly.
- Delivering excellent customer service while achieving individual and company sales objectives.
- Keeping up to date with market activity, customer requirements and commercial opportunities within the carbon and stainless steel sectors.
Key Requirements
The successful candidate will ideally have:
- Proven sales experience within the carbon and/or stainless steel industry.
- Experience with pipe, fittings and/or flanges is a must.
- Strong account management and business development skills.
- A demonstrable ability to build and maintain profitable customer relationships.
- The confidence to proactively generate sales rather than simply respond to incoming enquiries.
- The ability to operate effectively within a fast-paced, high-pressure sales environment.
- An excellent telephone manner and strong written and verbal communication skills.
- A confident, proactive and highly resilient personality.
- Strong organisational skills and excellent attention to detail.
- The ability to multitask and manage multiple customer accounts and enquiries simultaneously.
- Good commercial awareness and negotiation skills.
- Familiarity with CRM/sales systems and Microsoft Office.
- A strong work ethic with a genuine desire to achieve results.
The Person
We are looking for someone with energy, urgency and commercial drive.
You will be comfortable picking up the telephone, building relationships and pursuing opportunities. You should be equally confident dealing with an established customer, negotiating an order or identifying an opportunity to develop new business.
Our sales environment can be demanding, so resilience is important. You will need to remain composed when priorities change, manage multiple enquiries simultaneously and still maintain a high level of accuracy and customer service.
Most importantly, we want someone who is motivated by sales and results and who wants to contribute to the continued growth of Geldbach UK.
Pay: From £30,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
