Permanent
Full Time – Monday to Friday 9-5
Employee assistance programme
Company Parking
Benefits
Pension Scheme
The Company
Since Abel was established in Leicester in 1965, we’ve earned our place at the heart of the fire and security industry. We are a third generation pioneering and multi-award winning family business providing a nationwide service throughout our multiple branches.
We are currently looking for an experienced Administrator. Working from our branch based in Wokingham, you must be enthusiastic with a willingness to learn new skills. Full training will be provided.
The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customer’s expectations.
The successful Administrator will be:
· Self-confident
· Organised and articulate
· IT literate
· Excellent attention to detail
· Confident on the telephone
· Flexible
Main duties:
· Service Desk – receiving calls and booking onto our in-house system
· Providing efficient Engineering service control to meet customer service levels
· Dealing with Sales Enquiries
· Support other branch team colleagues to achieve branch targets
· Adhere to the Companies Health and Safety policies and procedures
Relationships and Roles:
· Ensure relationships with customers are maintained successfully
· Interact, liaise and co-operate with all Company employees
· Answers telephone in a manner that is courteous, and professional at all times
· Carry out duties for other branch administrators during absence
· Have a full understanding of the company’s management system (Installer Pro)
· In addition, you may also be required to perform any other tasks within your skills and capabilities as required by Senior Management.
The successful Administrator will be:
Self-confident
Organised and articulate
IT literate
Excellent attention to detail
Confident on the telephone
Flexible
Equality, Diversity and Inclusion
Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.
Contact:
If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply!
Pay: £25,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
Work Location: In person
