Assistant Manager – Notwen House Care Home
Location: Notwen House Care Home, Kirkpatrick Fleming, Lockerbie, DG11 3AU
Hours: 37.5 hours per week
Salary: Competitive (dependent on experience)
Reports to: Registered Care Manager
About Notwen House Care Home
Notwen House Care Home is a welcoming 24-bed residential care home committed to providing high-quality, person-centred care in a warm, supportive, and homely environment. The care home has excellent Care Inspection grades and a positive and strong relationship with the local community and professional partners,
We are looking for an experienced, compassionate, and motivated Assistant Manager to support our Registered Care Manager in leading the home and ensuring the highest standards of care and compliance are maintained.
The Role
This is an exciting opportunity for an experienced Assistant Manager, Senior Carer or Team Lead who is ready to take the next step in their career. As Assistant Manager, you will play a vital role in the day-to-day management of the home, supporting both residents and staff to achieve excellent outcomes.
This position involves a strong hands-on element, working directly alongside the care team on the floor. You will provide practical support, coaching, training, encouragement, and guidance to staff, helping them deliver safe, compassionate, and person-centred care at all times.
The normal working pattern is Monday to Friday, however occasional weekend working will be required to provide operational support and cover shifts where necessary. Participation in the management’s on-call rota is also required.
Key Responsibilities
- Support the Registered Care Manager with the day-to-day operation of the home.
- Lead, supervise, and motivate the care team to deliver outstanding care.
- Provide hands-on support to care staff and residents as required.
- Assist with staff supervision, performance management, training, and development.
- Monitor and maintain quality assurance systems and continuous improvement initiatives.
- Ensure compliance with all relevant legislation, policies, procedures, and regulatory requirements.
- Support audits, inspections, and action plans arising from regulatory visits.
- Promote a positive culture centred on dignity, respect, and person-centred care.
- Assist with rota management, staffing levels, and shift cover.
- Manage and resolve any conflicts professionally and effectively.
- Contribute to the implementation of change and service improvements.
- Participate in the on-call management rota and provide management support out of hours when required.
- Work on the floor directly delivering care for part of the week/month.
What We Are Looking For
Essential Criteria
- Minimum of 2 years' experience as a Team Lead, Senior Carer, or equivalent supervisory role within a care setting.
- Qualification in Health and Social Care (SVQ Level 3 or above-or commitment to attain within 12 months)
- Strong people management and motivational skills.
- Excellent organisational and time management abilities.
- Experience of quality assurance processes within a care home environment.
- Ability to implement and manage change effectively.
- Excellent communication skills with the ability to engage at all levels.
- Experience navigating regulatory frameworks and understanding care standards and compliance requirements.
- Strong conflict resolution and mitigation skills.
- Excellent observation skills and attention to detail.
- A caring, compassionate, and professional approach.
- Flexible availability and willingness to participate in the on-call rota.
- A commitment to delivering high-quality, person-centred care.
Desirable Criteria
- Qualification in Health and Social Care (SVQ Level 4 ).
- Experience in a management position
- Leadership or management qualification.
- Experience supporting care inspections and regulatory compliance activities.
- Experience contributing to staff training and development programmes.
What We Offer
- Competitive salary.
- Supportive management team.
- Opportunity to work with a highly motivated, skilled and committed team
- Opportunities for professional development and career progression.
- Ongoing training and development.
- Pension scheme.
- Company Health Cover
- The role is predominantly Monday to Friday but there will be a requirement to work a number of weekends through the year.
- The opportunity to make a genuine difference to the lives of our residents and staff.
How to Apply
If you are an experienced care professional with a passion for leadership and delivering exceptional care, we would love to hear from you.
Please submit your CV and a covering letter outlining your experience and suitability for the role to:-
· The Care Manager, Notwen House Care Home, Kirkpatrick Fleming, Lockerbie, DG11 3AU
Notwen House Care Home is committed to safeguarding and promoting the welfare of vulnerable adults. All appointments will be subject to satisfactory references and PVG scheme membership check
Benefits:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Private medical insurance
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
