Currys London Campus at Waterloo
Permanent
Full Time
Grade 4
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
Within iD Mobile's commercial trading team, this role is responsible for driving handset upgrade performance across the retained customer base. You'll use data and customer insight to develop propositions, shape investment decisions, and manage a calendar of upgrade and retention activity that grows ARPU, increases handset attachment, and reduces churn. The role requires strong commercial and analytical capability, with the ability to work across GTM, CRM, channel, and manufacturer teams to land coordinated execution.
