Job Overview
We are seeking a dedicated Funeral Service Operative to join our professional team.
We are a family-run business that has served our community for over 40 years, and caring for families is central to our mission.
Being part of our funeral team offers a unique and privileged opportunity to provide compassion and empathy during what can be one of the hardest days for our families.
This is predominantly a 9am-5pm role but you will be expected to be flexible and work variable hours and serve as the primary contact for our out-of-hours on-call rota, which operates on a one-in-four-week schedule. This aspect of the role is paid as a fixed amount in addition to the basic wage. Furthermore, you will have the option to become a paid volunteer to serve as the second primary contact as part of your responsibilities.
It is essential that we maintain the highest standards of professional service while fulfilling this important role
Duties
- Assisting with the preparation and presentation of funeral vehicles and equipment in accordance with company standards.
- Safely transporting coffins, caskets, and funeral equipment to various locations.
- Hearse, limousine and private ambulance driver
- Working in the mortuary, fitting coffins as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly
- Preparation and presentation of the deceased, which includes suturing and facial features, dressing them with the dignity and respect this personal act requires.
- Managing stock, fridge space etc
- Hospital, care home and residential transfers
- Transferring cremated remains into clients' chosen vessels
- Assist and support with the interment of cremated remains with families
- Bank and post office runs
Requirements
- Ability to perform heavy lifting safely and effectively.
- Previous experience in a similar role is essential
- Training will be provided
- Flexibility of working hours when required, paid as overtime
- Strong organisational skills and attention to detail.
- Excellent communication skills and a respectful manner when interacting with clients and colleagues.
- Ability to work as part of a team in a sensitive environment.
- A valid driving licence is mandatory. Applicants should demonstrate professionalism, compassion, and reliability at all times.
- 6 month probation period
Pay: From £29,000.00 per year
Benefits:
Work Location: In person
