Operations Administrator
Full-time (37.5 hpw) Monday to Friday, Permanent, On-site
Salary: £28,000 - £32,000
Gilligan Engineering Services, part of the Fairley Gunn Group, is looking for an experienced Operations Administrator to support the smooth running of our day-to-day operations.
This is a varied role covering customer orders, production coordination, finance administration, HR records, compliance records, stock ordering, customer communication and general business administration. You will also supervise one Administration Assistant, so confidence in delegating work and maintaining standards is important.
Key responsibilities
· Process customer orders from enquiry through to dispatch
· Prepare and maintain job files and documentation
· Log customer enquiries and support quotation processing
· Keep customers updated and handle correspondence professionally
· Support production planning and coordination
· Raise sales invoices, process purchase orders and support credit control
· Maintain HR records, including absence logs and training registers
· Maintain compliance records including calibration logs, tooling registers and PAT testing records
· Monitor upcoming expiries and renewals, ensuring the right people are notified in advance
· Manage stock ordering for consumables and non-saleable items
· Handle calls, emails, post and general correspondence
· Support managers and directors with administration, travel, accommodation and visitor arrangements
· Supervise and support the Administration Assistant
What we are looking for
· Proven experience in an operational administration role
· Experience in engineering, manufacturing, technical services or a similar environment would be advantageous
· Experience supporting finance administration, including invoicing, purchase orders, credit control or ledger support
· Strong organisation skills and the ability to manage a varied workload without close supervision
· Excellent attention to detail, particularly with records, documents and financial administration
· Good working knowledge of Microsoft Office
· Understanding of confidentiality, UK GDPR and handling sensitive information appropriately
· NVQ Level 2 in Business Administration, or equivalent experience
· Some experience supervising, coordinating or supporting others would be beneficial
About you
You will be proactive, organised and confident taking ownership of your work. You will be someone who spots what needs doing, follows tasks through properly and keeps accurate records without needing to be chased.
You will be approachable and professional, with the ability to communicate well with customers, suppliers, colleagues and managers.
Benefits
· 32 days annual holiday
· Development and training plan tailored to your role and strengths
· Family-friendly working conditions
· Permanent role within a growing engineering group
Applicants must be currently resident in the UK, have the right to work in the UK and be able to complete satisfactory pre-employment checks, including DBS where required.
Gilligan Engineering Services Limited is an equal opportunities employer and welcomes applications from all suitably qualified and experienced people.
A full job description, application form and person specification are available at fairleygunngroup.com/careers.
No telephone calls please.
To apply, please complete the application form and use the personal statement section to outline why you are suitable for the role, including any relevant skills, knowledge and experience.
Recruitment Agency Notice
We are not accepting unsolicited CVs from suppliers we have not appointed in writing.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
