Overview
United are looking for a dedicated, organised applicant who doesn't mind getting stuck in, who can multi-task & be a great Team Player.
This is a dual role that will sit within the Sales Support Team & provide cover as required for the Client Experience Team.
Summary Client Experience.
The role involves managing all business inquiries to ensure a seamless and professional customer experience. Efficiently resolving issues and over-seeing back-office operations, this position enables the Sales & Support Team to remain focused on driving sales and offering amazing loyalty, service and support through excellent customer service.
Summary Sales Support
The Sales Support role involves supporting account managers & customers with quotations, project co-ordination & administrative sales activities. This role is key to ensuring customer requirements are accurate & quotations are delivered on time along with sourcing products ensuring all tasks are effectively managed from enquiry to completion.
Skills & Qualifications
- Team player, be professional, do the right thing by having a duty of care to our customers and your colleagues.
- Confident communicator with excellent listening and telephone skills.
- Ability to prioritise work, keep within deadlines and have good problem-solving skills.
- Ability to use Microsoft Office, Excel, Powerpoint
Main Responsibilities
- Order Entry
- Charges/Billing for certain sites
- Delivery issues and finding resolutions
- Login Details for our customer to order stock
- Price enquiries/Quotes
- Collections
- Problem resolutions
- Inbound/Outbound Calls
- Live Chat
- Emails
- Sourcing new products
About United
United UK is the UK’s No.1 single-source supplier of non-food consumables to the hospitality industry.
United simplifies procurement of non-food consumables for multi-site businesses across the hospitality industry, consolidating everything into one streamlined process.
We reduce the hassle of managing multiple vendors, saving our customers time and money ensuring consistent quality of service so they can focus on running their venues
We excel in streamlining supply chains, offering a comprehensive range of products through a single, user-friendly online ordering portal.
At United UK, we pride ourselves on delivering products at unbeatable prices while maintaining high standards of efficiency and sustainability. Our commitment to world-class service sets us apart, with a diverse range of products and services designed to meet the unique needs of the hospitality industry.
Experience
General knowledge of word & excel
Has a fun and an ambitious attitude to bring to the work place
Good communication skills
Adapts well to change & works well within a small team.
Pay: £26,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Work Location: In person
