Company Overview
Dr Yusra Clinic is a world-renowned, doctor-led health and aesthetic clinic dedicated to empowering transformations from the inside out. We pride ourselves on delivering the highest standards of medical care and exceptional customer service within a supportive, professional environment.
ROLE PROPOSAL
Lead Medical Aesthetician & Therapist Development Manager
Helping Shape the Future of Clinical Excellence at Dr Yusra Clinic
1. Our Vision
At Dr Yusra Clinic, our ambition extends far beyond delivering exceptional aesthetic treatments.
Our goal is to build one of the UK's most respected luxury aesthetic brands, recognised not only for outstanding clinical results but also for delivering an exceptional patient experience at every stage of the patient journey.
As we continue to grow across Manchester, Liverpool, and London, maintaining consistently high standards becomes increasingly important. We believe that achieving this requires investment in our people.
Our vision is to develop the most knowledgeable, confident, and commercially aware Medical Aestheticians in the industry—professionals who combine exceptional clinical expertise with outstanding consultation skills, ethical patient care, and a luxury service mindset.
To achieve this, we are creating a brand-new leadership position.
2. The Opportunity
2.1 Role Overview
Position: Lead Medical Aesthetician & Therapist Development Manager
This role has been designed for someone who wants more than simply delivering treatments. It is for someone who enjoys mentoring others, leading by example, developing talent, and helping shape the future of a growing business.
Whilst you will continue to work clinically with patients, you will also become responsible for supporting the development and commercial success of our Medical Aesthetician team across all clinic locations.
Most importantly, you will play a leading role in creating what we hope will become a defining part of our business: The Dr Yusra Therapist Academy.
3. The Dr Yusra Therapist Academy
One of our ambitions is to establish an internal academy dedicated to developing outstanding Medical Aestheticians. Rather than relying solely on external education, we want to create a structured development programme that supports every therapist throughout their career with Dr Yusra Clinic.
As Lead Medical Aesthetician & Therapist Development Manager, you would help design, develop, and lead this programme.
3.1 Academy Focus Areas
The Academy will focus on developing expertise in the following areas:
Core Competencies
Professional Development
Clinical excellence
Communication skills
Consultation confidence
Patient retention
Ethical treatment planning
Clinical governance
Advanced skincare knowledge
Career progression
Luxury patient experience
Commercial confidence
Our ambition is that every therapist joining Dr Yusra Clinic experiences a structured development programme that sets a new benchmark within the aesthetics industry.
4. Responsibilities
4.1 Clinical Excellence
You will continue to deliver advanced face and body treatments whilst leading by example.
Key responsibilities:
- Advanced consultations
- Bespoke treatment planning
- Delivering exceptional patient outcomes
- Luxury patient experience
- Medical-grade skincare consultations
- VIP patient journeys
- Clinical documentation
- Clinical governance
4.2 Therapist Development
Working across all clinic locations, you will support the development of our Medical Aesthetician team.
Key responsibilities:
- One-to-one mentoring
- Practical coaching
- Consultation observation
- Clinical supervision
- Confidence building
- New starter support
- Competency assessments
- Personal development planning
- Supporting career progression
4.3 Commercial Leadership
A key aspect of your role will be helping our therapist team maximise both patient outcomes and commercial performance.
Working alongside the CEO and Medical Director, the Operations Director and Clinic Managers, you will support improvements in:
- Consultation conversion
- Treatment programme uptake
- Upselling and cross-selling
- Handling objections and pricing queries
- Target setting and accountability
- Performance tracking and coaching insights
- Average patient spend
- Retail performance
- Patient retention
- Membership growth
- Therapist confidence
- Overall therapist revenue
You will also be responsible for reviewing commercial performance data, conversions and identifying areas for improvement, and using insights to guide coaching and development priorities across the team.
We believe that effective commercial performance in aesthetics is built on confidence, expertise, and trust. Your responsibility will be to develop therapists who can confidently identify patient needs, educate them on appropriate solutions, and recommend comprehensive treatment plans.
When patients trust their therapist's expertise and feel genuinely understood, commercial success follows naturally.
You will coach and develop our team to drive revenue with confidence, integrity, and a focus on delivering exceptional patient outcomes.
4.4 Building the Therapist Academy
You will have the opportunity to shape the Academy from the ground up.
Working alongside the leadership team, you will contribute to:
Programme Development
Training & Standards
Therapist induction programmes
Clinical workshops
Competency frameworks
Product education
Treatment protocols
Ethical commercial training
Consultation frameworks
Retail consultation training
SOP development
Ongoing CPD programmes
Career development pathways
Competency assessments
This is an opportunity to build something that will continue to grow alongside the business.
5. Location & Working Arrangements
Primary Clinic Base: Manchester and Liverpool clinics with travel to London
This is a multi-site leadership role. Regular travel will be required to support therapists, deliver coaching sessions, and maintain consistency across all locations.
6. Success Measures
Your success will be measured not only by your own clinical performance, but by the success and development of the wider therapist team.
6.1 Key Performance Indicators
Category
Measures
Personal Performance
Personal clinical performance
Patient satisfaction
Consultation conversion
Team Development
Therapist development
Training completion
Therapist confidence
Commercial Performance
Team revenue growth
Retail performance
Patient retention
Standards & Consistency
Clinical standards
Academy development
Cross-site consistency
7. Reward Package
We believe exceptional people deserve exceptional opportunities.
7.1 Compensation Structure
Component
Details
Base Salary
£35,000 per annum
Personal Commission
Uncapped commission on personal treatment and retail sales
Leadership Performance Bonus
Quarterly bonus linked to Medical Aesthetician team performance across all locations
This structure rewards both your own performance and your ability to inspire, coach, and develop others.
8. Career Development
This role has been created with the future in mind.
As Dr Yusra Clinic continues to expand, we anticipate this position evolving into an increasingly influential leadership role, with responsibility for:
- Therapist education
- Clinical standards
- Service development across the business
We see this as an opportunity to grow together.
DR YUSRA CLINIC
Providing excellence in healthcare and positivity in skin ageing
Pay: £35,000.00 per year
Work Location: In person
