Overview
We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the daily operations of our hotel housekeeping team. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional guest service. This role offers an opportunity to contribute to maintaining high standards of cleanliness and guest satisfaction while leading a team of housekeeping staff. Prior experience in hospitality, hotel environments, or janitorial services is highly desirable.
Responsibilities
- Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to uphold cleanliness standards.
- Train new team members on cleaning procedures, safety protocols, and customer service expectations.
- Manage scheduling and allocate tasks to optimise team productivity.
- Address guest complaints or special requests promptly and professionally.
- Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary.
- Ensure compliance with health and safety regulations at all times.
- Foster a positive work environment that encourages teamwork, motivation, and high performance.
Experience
- Previous experience in hotel housekeeping or hospitality management is essential.
- Proven janitorial experience demonstrating knowledge of cleaning techniques and safety standards.
- Experience in supervising or leading a team within a fast-paced environment is preferred.
- Familiarity with hospitality industry standards and guest service excellence is advantageous. This role requires organisational skills, attention to detail, and the ability to motivate a team to maintain the highest standards of cleanliness and guest satisfaction. Applicants should be committed to professionalism and continuous improvement in their work practices.
Job Type: Part-time
Pay: £11.35-£13.21 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
