Head of Marketing
Company: Tiffin Venue Management
Job Type: Full-time
Join Tiffin Venue Management
Tiffin Venue Management is looking for an ambitious, commercially minded Head of Marketing to lead and develop the marketing strategy across our growing portfolio of venues.
This is a senior leadership role for someone who understands hospitality, thrives in a fast-paced environment, and knows how to deliver marketing that generates real commercial results. You'll be responsible for increasing enquiries, driving footfall, strengthening customer loyalty, elevating our brands, and ensuring every venue is presented to the highest standard.
If you're a strategic marketer who enjoys being hands-on, creating campaigns, leading content, and measuring success, we'd love to hear from you.
The Role
As Head of Marketing, you will develop and deliver the marketing strategy for both the individual venues and the wider Tiffin Venue Management group.
Working closely with the senior leadership team, you'll be responsible for building strong, distinctive brands that attract customers, generate bookings, and support the commercial objectives of the business.
Key Responsibilities
- Develop and manage a clear marketing strategy for each venue and the wider group.
- Build and strengthen each venue's brand identity, including tone of voice, visual presentation, signage, menus, printed materials, websites, social media, and all customer-facing communications.
- Plan, deliver, and evaluate marketing campaigns across key revenue streams including:
- Weddings
- Christmas
- Live events
- Food and drink promotions
- Private hire
- Corporate bookings
- New business launches
- Stadium activity
- Lead the group's digital marketing, including:
- Social media
- Email marketing
- Paid advertising (Meta & Google)
- Website content
- Google Business Profiles
- Online listings
- Reputation and review management
- Work closely with the Head of Sales & Events to improve enquiry generation and conversion through:
- Landing pages
- Brochures
- Venue packs
- CRM campaigns
- Follow-up communications
- Seasonal marketing campaigns
- Set the creative standard across the business through photography, videography, graphic design, and written content.
- Produce weekly marketing reports for the senior leadership team, measuring performance and identifying opportunities.
- Manage relationships with external printers, designers, agencies, and suppliers where required.
- Ensure all marketing activity is organised, measurable, commercially focused, and aligned with business objectives.
About You
We're looking for someone who combines strategic thinking with a practical, hands-on approach.
You'll have a passion for hospitality marketing, understand what drives customer behaviour, and be motivated by delivering measurable commercial success.
Essential Experience
- Proven experience in a senior marketing or marketing leadership role.
- A strong track record of delivering campaigns that have generated measurable commercial results.
- Experience within the hospitality, leisure, events, or venue sector.
- Excellent communication, copywriting, and brand management skills.
- Strong project management skills with the ability to manage multiple campaigns simultaneously.
- Commercially aware, data-driven, and confident reporting on marketing performance.
- Able to work at pace and adapt quickly in a dynamic environment.
Desirable Experience
- Meta Ads Manager
- Google Ads and Google Business Profile management
- CRM and email marketing platforms
- Adobe Creative Suite
- Wix website management
- Photography and video content creation
What Success Looks Like
The successful candidate will play a key role in helping Tiffin Venue Management achieve its commercial ambitions by:
- Increasing event, wedding, and corporate enquiries.
- Growing footfall across our venues.
- Strengthening customer loyalty and brand reputation.
- Supporting successful venue and business launches.
- Improving customer communication across every touchpoint.
- Creating a more organised, measurable, and commercially effective marketing function.
Why Join Tiffin Venue Management?
This is an exciting opportunity to shape the marketing direction of a growing hospitality business where your ideas will have a genuine impact. You'll work alongside an ambitious leadership team, enjoy variety across multiple venues and brands, and have the opportunity to build a marketing function that drives real business growth.
Pay: £30,000.00-£40,000.00 per year
Work Location: In person
