Overview
We are seeking a friendly and professional Waiter/Waitress to join our vibrant hospitality team. The ideal candidate will possess a passion for delivering exceptional guest service and have experience working in a busy restaurant environment. This role offers an excellent opportunity to develop your skills within the hospitality industry while ensuring our guests enjoy memorable dining experiences. Previous experience in food service, strong organisational skills, and a welcoming demeanour are essential for success in this position.
Duties
- Greet guests warmly and present menus with enthusiasm
- Take accurate food and beverage orders, ensuring special dietary requirements are accommodated
- Serve food and drinks promptly, maintaining high standards of presentation and quality
- Provide attentive guest service, addressing any questions or concerns professionally
- Upsell menu items to enhance guest satisfaction and maximise sales opportunities
- Clear tables efficiently and assist with setting up for subsequent service periods
- Maintain cleanliness and organisation of the dining area, including table settings and workstations
- Follow food safety protocols diligently to ensure hygiene standards are upheld
- Assist with basic food preparation tasks as required during quieter periods
- Collaborate with kitchen staff to ensure smooth operation during busy hours
Requirements
- Previous experience in hospitality or restaurant service is highly desirable
- Knowledge of food safety standards and proper serving techniques
- Strong organisational skills with the ability to manage multiple tables simultaneously
- Excellent communication skills and a friendly, approachable manner
- Basic maths skills for handling bills and payments accurately
- Ability to work efficiently under pressure during peak times
- Kitchen or culinary experience is a plus but not essential
- A genuine passion for guest services and creating positive dining experiences
- Flexibility to work shifts including evenings, weekends, and holidays as needed
This role provides an engaging environment where you can refine your hospitality skills while contributing to a welcoming atmosphere for our guests. We value professionalism, enthusiasm, and a commitment to delivering outstanding service at all times.
Pay: £12.21-£18.58 per hour
Benefits:
- Discounted or free food
- Flexible schedule
Work Location: In person
