This is a re-advertisement. Previous candidates for this role need not apply.
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Location
University of Warwick Campus, Coventry
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Department
Warwick Arts Centre
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Position Type
Permanent
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Hours
18.25 hours per week - term time only
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Salary
£25,528 per annum pro rata
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About the Role
Informal Queries
For informal queries about the role, please contact Olivia Brook (Internal Recruitment Manager) at
[email protected]
As a Visitor Experience Assistant, you will be responsible for working across all visitor services areas, whilst ensuring a safe environment is maintained. You will work collaboratively with the team to ensure the safe and smooth running of all events, responding promptly and appropriately in the event of an unplanned situation. You will be knowledgeable and approachable in order to assist visitors with queries or signposting around the building. From checking tickets to invigilating artwork, to selling snacks, drinks, ice cream and merchandise; you will undertake a variety of tasks, interacting with a range of audiences. This is a great opportunity to immerse yourself within the arts, working across our 4 performance spaces, 3 cinemas, Mead Gallery and foyer.
Please note: Term time only (30 weeks per year, approx. 18.25 hours per week). Hours will be annualised across term time, and there is no fixed working pattern. This role requires frequent evening, weekend, and bank holiday working. Shifts are allocated and planned around our live programme and building activities.
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About You
The successful candidate will be enthusiastic, knowledgable, friendly and passionate. They possess excellent communication skills, and are able to engage with visitors in a friendly, confident, and efficient manner. A reliable, professional approach with a positive ‘can do’ attitude is essential. They will also be able to prioritise tasks under pressure, have a strong attention to detail, and the ability to problem solve proactively. It’s our job to bring art into more people’s lives and our Visitor Experience Assistants are integral to helping us reach, and connect with, more people in new ways.
For details on the experience and skills required, please refer to the
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About the Department
Warwick Arts Centre is the largest purpose-built arts centre outside London. Opened in 1974 and situated at the heart of the University of Warwick, in Coventry, we're home to a variety of spaces including a concert hall, theatre, two studios, three cinemas and an art gallery. Almost one million people visit us every year, with many more engaging in our activities across communities and other spaces. We're passionate about the arts, and how it has the power to move, connect, inspire and present new possibilities; we're here to amplify under-represented voices, nurture the next generation of creatives, and serve as a vibrant and welcoming social hub for all.
Warwick Arts Centre is committed to building a diverse and inclusive workforce. We particularly welcome applications from people who are currently underrepresented in the arts sector, including people of Global Majority heritage, those from lower socio-economic backgrounds, and disabled people. We recognise that a greater diversity of backgrounds, experiences and perspectives enriches the arts and strengthens our organisation.
Purpose – We’re here to share our love for the arts
Belief – We believe the arts are a place we can all meet - a place to share our experiences, a place to find common ground and understanding, a place to connect and have the courage to transform and explore new possibilities together.
Promise – Experiences you’ll feel and never forget – be it joy, excitement or sadness and whoever you are, wherever you’re from
You can find out more about our vision and values at https://www.warwickartscentre.co.uk/our-vision/
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About the University
We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**
Find out more about us at warwick.ac.uk/about/.
- World University Ranking 2026, Complete University Guide 2026
** Research Excellence Framework 2021
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How to Apply
Closing Deadline: Sunday 23rd August 2026 at 11:55pm (UK Time)*
Please apply through HERE and submit an application by the closing deadline. You will be asked to include two attachments:
CV
Cover Letter
These should:
Outline employment and education history (including your most recent employment).
Demonstrate how you meet the essential and desirable criteria in the /*generated inline style */
Right to Work in the UK
We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.
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