Why Join Us:
Here at Underscar, we are a close-knit team working from one of the most beautiful and tranquil locations in the Lake District with one purpose: to create incredible experiences for our guests. We are looking for a receptionist with;
Experience, Knowledge, and Skills:
- Passion for creating incredible customer experiences.
- Eager to learn new skills, ideas and technologies
- Strong organisational skills.
- Strong communication and interpersonal abilities.
- Comfortable to work in a fast-paced environment, including weekends.
- Ability to work independently and take initiative.
- Reliable, trustworthy, and professional.
Reception Responsibilities:
- Extend a warm and friendly welcome to our guests, members and apartment owners.
- Efficiently handle inquiries, bookings, and requests from customers, members, and guests.
- Provide information to callers and visitors.
- Daily administrative tasks, including appointment scheduling, billing, managing incoming emails, daily/weekly business reports, photocopying, etc.
- Maintain a tidy and organised reception area.
- Collaborate and communicate clearly with other team members to ensure a seamless customer experience.
- Always maintain a professional and approachable attitude.
- Handle customer inquiries and resolve complaints in a timely and efficient manner.
Joining The Spa at Underscar:
The reception role offers an exciting opportunity for a professional, friendly, and positive individual looking for a fresh start.
If you are passionate about providing exceptional experiences and meet the above requirements, we encourage you to apply and join our team at The Spa at Underscar.
Pay: From £13.60 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Work Location: In person
