Job title: Product Technologist [Grocery FMCG]
Department: Technical
Position Type: Full-time
Reporting to: Technical Manager
Salary: £36,000
Location: Hybrid: Mondays and Fridays remote work, Tuesdays, Wednesdays and Thursdays on site at our Farringdon site (London EC1V).
Who are we?
Since our inception in 2015, Norac Foods UK (NFUK) has emerged as a major player in the UK food market. Our success is driven by the dedicated efforts of our team, the support of our parent company Norac Foods Group in France, and our sister manufacturing companies. Our organic growth has positioned us as a key partner in the baked continental morning goods sector, offering products that also make perfect snacks.
We’re proud to have been officially named and certified as a ‘Great Placed Place to work’ for 2026.
You can find more details of our certification here: Working at Norac Foods UK | Great Place to Work® UK
Role:
The Product Technologist will be responsible for providing competent and efficient quality support, food safety and legal compliance, effective working with both internal and external stakeholders. This role is pivotal in client engagement and affairs ensuring seamless operations; OL and Branded product launches, and cross functional collaboration in a fast-paced environment.
Who are we looking for?
· Able to demonstrate food manufacturing experience within relevant quality roles across retail, FMCG.
· Working knowledge with UK OL retailers covering, food labelling and specification, artwork coordination and approval, food safety is essential.
· Passionate and organised with good prioritisation skills
· Fine attention to details and accuracy
· Fluent communicator in written and spoken English with a professional manner is essential
· Ability to work independently and as part of a team
· Fluency in French and Driving Licence are plus, but not essential.
Our competitive benefits package includes:
· A contemporary approach to promoting work-life balance; our absences package includes 25 days leave plus all England & Wales bank holidays, an extra day off for your birthday; seasonal half-days to stretch your leave further; paid time off for charity work and 2-weeks of additional remote working days to use when you need to.
· Access to private healthcare including dental, hearing & eyecare, employers pension, free life insurance and more following probation.
· A discretionary annual bonus of up to 10% base salary for meeting targets.
Job Responsibilities:
· Technical Account Operations: Be responsible of the day-to-day operations of UK retailer account(s). Coordinate and execute tasks required to enable successful product launches. Keep up to date on any upcoming changes, summaries and communicate to relevant stakeholders.
· Communication & Relationships: Build and maintain effective working relationships with internal and external stakeholders, including customer and manufacturing sites.
· Food Labelling & Safety Compliance: Understanding and working knowledge of food labelling with UK retailers’ specifications and artworks. Ensure approvals, labelling and quality aspects are completed in compliance with relevant standards, regulations and in timely manner.
· Complaint Management: Monitor, log and report complaints, CPMUs, online reviews and emerging trends. Coordinate investigations and follow ups with stakeholders.
· Project Management: Assist or conduct assigned quality projects, research and submissions. Where relevant involve other team members or external bodies. Carry out reasonable tasks as directed by the Line Manager to achieve quality objectives.
· Quality Admin & Process Improvement: Prepare and maintain records and documentation. Suggest improvements and aid in the implementation of processes or procedures.
· Audits & Technical Visits: Support site audits when needed either in person or remotely. Assist in onboarding of new suppliers, sites and warehouses.
Equal Opportunities Commitment
· At NFUK we’re proud of our culturally diverse team. We promise you a safe and respectful workplace, and we always expect the same from you.
· As an equal opportunity’s employer, we welcome applications from anyone regardless of your background. If you require any additional support to attend an interview, please let us know in advance so that we can make any reasonable adjustment required for you.
Pay: £36,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
Work Location: In person
