Casino manager Work, Jobs in London (with Salaries)

Assistant Casino Manager
Metropolitan Gaming —Westminster
- £56,623 a year
- Weekend availability
- Management
- Employee discount
- Life insurance
Quick apply
7d
Assistant Hospitality Manager, Wembley Stadium
Delaware North —Wembley
- £35,000 a year
- Hospitality
- Customer service
- English
2h
Senior Manager, Casino Operations Optimization – EMEA
Tangam Systems —London
- Remote
- Spanish
- Analysis skills
- Presentation skills
Quick apply
Hospitality Back of House Manager, Wembley Stadium
Delaware North —Wembley
- Weekend availability
- Hospitality
- Management
- English
- Flexible schedule
Security Manager
Genting —London
- £45,000 - £50,000 a year
- Weekend availability
- Employee assistance programme
Quick apply
13d
Hospitality Food and Beverage Opportunities, London Stadium
Delaware North —Stratford
- Weekend availability
- Hospitality
- Bar
- No degree
18h
Concessions Food and Beverage Opportunities, London Stadium
Delaware North —Stratford
- Weekend availability
- No degree
- IT
- Guest services
18h
Hospitality Restaurant Manager, Wembley Stadium
Delaware North —Wembley
- Weekend availability
- Hospitality
- English
- No degree
- Flexible schedule
Town Manager
Admiral Slots —Kingston upon Thames
- £35,553 a year
- Weekend availability
- Customer service
Quick apply
CRM Executive
Betway Group —North London
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Casino Operations Executive (Crypto)
Arena Entertainment —London
- Marketing
- Analysis skills
- Presentation skills
Performance Marketing Manager (User Acquisition)
Incline Gaming —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- In-person
- Marketing
- Employee stock purchase plan
- Employee discount
Quick apply
1d
Paid Social Manager
Betway Group —North London
- Bilingual
- Microsoft Excel
- Marketing
- Employee assistance programme
- Employee discount
Senior Customer Success Manager, EMEA
Duetto Research —London
- Hospitality
- Management
- Salesforce
Quick apply
14h
Compliance Manager (m/f/d)
Sportradar —London
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Health & wellbeing programme
Quick apply
Data Analyst
Betway Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
Customer Service Assistant
Royal Casino Slots —London
- £12.71 - £13.21 an hour
- Full-time
- Basic maths
- English
- IT
Quick apply
Program Manager
Aristocrat Interactive —London
- Full-time
- PMP
- Travel
- Agile
Recruitment Specialist
Delaware North —Wembley
- Weekend availability
- Microsoft Word
- English
- Microsoft Office
9d
Assistant Manager
Admiral Slots —London
- £30,537 a year
- 8 hour shift
- Customer service
- Annual leave
Quick apply

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casino manager jobs near london

Assistant Casino Manager

Metropolitan Gaming -
Westminster

Quick apply

Job details

Full-time
£56,623 a year
7 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee discount
Life insurance
Referral programme

Qualifications

Management

Full job description

About Us

Metropolitan Gaming is about more than the games or the buzz of the venue.
It’s about energy. Atmosphere. Service that’s sharp and in sync with the moment.

Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins and create great experiences together. If you’re upbeat, curious and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.

Why Join Us

A place to grow, not just a job. You’ll be recognised for great work and given opportunities to build your skills and grow your career

Alongside competitive pay, you can also:

Discounts and perks across travel, retail, hospitality and wellbeing
Company pension scheme and life insurance cover
Discount on Food and non-alcoholic beverages across all venues
Season ticket loan and cycle to work scheme
Refer a friend bonus reward

What We Are Looking For

We are looking for an Assistant Casino Manager to support and assist the Venue Director and Casino Managers in achieving the highest possible standard in the overall operation of the club and to ensure that the requirements of the Gambling Act, Company’s Gaming Manual and Code of Conduct, Health and Safety legislation and all company rules and procedures are complied with.

Main Responsibilities

All gaming operations are carried out to optimum standards of efficiency.
Outstanding levels of customer service are delivered by the gaming team on a consistent basis in line with company expectations.
You can proactively contribute towards discussions on the business at management meetings. This may include discussions of a commercial, procedural or people management nature.
Supports the implementation of all internal and external marketing and sales activity.
Gaming is conducted to the Rules of Casino Games and Company procedures and report any breaches promptly through the required reporting procedures.
Ensure that at all times the venue has the optimum level of suitably experienced staff on shift so as to achieve maximum efficiency.
Good communications are developed and encouraged throughout the venue and with other properties where necessary which includes the effective co-ordination of and liaison with ancillary departments is maintained.
All information emanating from visits by officials of statutory bodies is passed to the Venue Director and/or Casino Manager on duty.
Place a high priority on good customer relations on the casino floor. This duty includes having a good knowledge of players, their gaming methods, performance at the tables and their status in relation to cheque encashment.
Supervise all team members with the job holder’s area of jurisdiction and ensure that standards of inspecting and dealing required by the Gaming Manual, Rule of the Game and other Company rules and procedures are adhered to.
As and when required to carry out the duties of Inspecting.
Ensure that all gaming equipment is functioning properly, ensure the maintenance of adequate floats and maintain an hourly report sheet with casino results and cash drop. Assist with the supervision of count procedures.
Notify senior management immediately of any disputes that cannot be settled on the casino floor and of any customer requests that cannot be similarly settled
Ensure junior members of the team are developed by providing support, offering feedback on a regular basis and by following company procedures regarding development reviews, appraisals or any other performance management tools.
Conduct investigations into employee absences, grievances and disciplinary matters.
When required conduct disciplinaries and grievance hearings at the request of senior management.
Assist with identifying the potential of gaming team member so as to assist senior management to make informed decisions in relation to training, salaries and promotion.
Identify team members who are under performing and recommend remedial disciplinary action and to conduct appraisals as and when required.
Actively promote and ensure company initiatives are followed concerning the engagement of employees.
Role the behaviours of on-the-spot coaching and feedback and ensure that all DI’s understand the importance of this within their roles and that they provide such interactions at every possible opportunity.
Use appropriate reward and recognition interventions [for example, ecards, Spot Awards, snapshots/file notes, Employee of the Month nominations] to shine the light on role model employees.
Promote the licensing objectives as set out in Gambling Act 2005, including all aspects of compliance with AML/CTF and Social Responsibility policies and procedures.
Report to the central compliance function, and then follow any guidance from central compliance, any matter regarding regulatory compliance that: is outside a Casino Manager or Venue Director’s level of expertise; relates to a high-risk customer or transaction; involves a potential criminal matter or otherwise involves dishonesty, theft, fraud or collusion with a customer; may need to be reported to the Gambling Commission as a ‘key event’ or which could result in regulatory action.
Adhere to continual reporting requirements to the centralised compliance organisation within UK/EMEA of routine matters.
Cooperate fully with regulatory authorities on any requests for information and on any compliance or audit assessments, internal or external.
Ensure full compliance with company and legal procedures in all areas to include, for example, money laundering, gaming activity, health and safety, hygiene and fire regulations.
Liaise with the security department to ensure general security, monitoring, health and safety regulations and fire evacuation procedures are complied with.
Carry out checks of gaming equipment and ensure it is properly maintained.

This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.

Quick apply

Refine Your Search

casino manager jobs in london

Assistant Casino Manager

Assistant Hospitality Manager, Wembley Stadium

Senior Manager, Casino Operations Optimization – EMEA

Hospitality Back of House Manager, Wembley Stadium

Security Manager

Hospitality Food and Beverage Opportunities, London Stadium

Concessions Food and Beverage Opportunities, London Stadium

Hospitality Restaurant Manager, Wembley Stadium

Town Manager

CRM Executive

Casino Operations Executive (Crypto)

Performance Marketing Manager (User Acquisition)

Paid Social Manager

Senior Customer Success Manager, EMEA

Compliance Manager (m/f/d)

Data Analyst

Customer Service Assistant

Program Manager

Recruitment Specialist

Assistant Manager

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