2nd Line Support Engineer salaries in Alton, HAM

Respond to technical problems logged by customers via both telephone and e-mail. Become certified and maintain certification on our security products (primarily…

10 days ago

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

Setting up new starters, user accounts, permissions and access rights. Strong customer service skills and a positive, can-do attitude.

£30,000 - £32,000 a year

Answering incoming contacts including calls and live chat, logging and updating tickets to agreed standards. This is a customer-facing role where your expertise…

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.