Service Desk Analyst salaries in Banwell, SOM

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal,…

You will respond to incoming calls, emails, and tickets, accurately logging and managing each request within our service management system.

£35,412 - £39,152 a year

12 hours ago

Manage user lifecycle processes including joiners, movers and leavers, access requests and permissions. Confident troubleshooting skills across hardware,…

Keeping your customers updated via all communication methods to manage expectations. Pension matched up to 6% for the 1st 3 years and matched up to 10%…

5 days ago

Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling.

£29,588 - £33,002 a year

11 days ago

Interacts with internal personnel & external customers on routine matters. ITIL qualified, and able to demonstrate knowledge of ITIL Service Management…