Support Escalation Engineer salaries in England

Experience supporting multiple customers and managing priorities. On site lounge area and Minchester bar. Manage tickets within SLA targets using the PSA system…

Up to £33,000 a year

Providing accurate e-mail and telephone technical support to our customers. The successful candidate will interact directly with our customers in the scientific…

Up to £45,000 a year

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

Act as the first escalation and troubleshooting point for productivity vendor solutions (e.g., Microsoft), owning investigation and issue resolution for vendor…

Up to £40,000 a year

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Monitor shared support email account to assist customers in a timely manner. Support customers as required during critical or non-standard service events.