Technical Support Occupations salaries in Brigstock, NTH

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. Required to work on a shift rota.

Interacts with customers daily to provide guidance on procedures concerning account requests, e-mail, home directories, file access/storage, and other local…

£29.52 - £31.51 an hour

Not purely technical, but also consultative – you will be helping our customers via telephone, ticketing system and remote screenshare.

£20,000 - £30,000 a year

Proven ability to resolve problems efficiently and effectively while recognizing customers' competence levels and approaching each level appropriately.

£33.97 - £35.19 an hour

Manage and maintain the data closets, ensuring cleanliness and supervision of activities being performed in there. Able to handle unforeseen situations.

£30,000 - £35,000 a year

Either way, you combine enough technical understanding to read a ticket and judge it properly with the organisation and persistence to keep a busy desk moving.

£30,000 - £40,000 a year