Service Desk Team Leader salaries in Burntwood, STS

By balancing operational priorities with team development and service excellence, the role plays a key part in maintaining service stability, improving user…

Identifying recurring issues and driving improvements through effective problem management. Overseeing Starter, Mover and Leaver activities to ensure colleagues…

£41,772 - £44,300 a year

10 days ago

Such that the Service Desk Team are effective and efficient in their activities. Process driven and organised / attention to detail.

13 days ago

As a key member of our Managed Services team, you'll provide advanced technical support for customers with managed support and warranty contracts.

£26,000 - £28,900 a year

Support users via phone, email, chat, remote access, and face-to-face interactions. Administer user accounts, permissions, and access management.

Contribute to pre-issue/post-issue reviews using Nexthink telemetry and wider service data to recommend practical remediation plans.