Service Desk Analyst salaries in Burton-On-Trent, STS

Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

2 days ago

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Confidence working with customers, suppliers, and internal stakeholders. Act as the first point of contact for all IT-related queries via telephone, email, and…

The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter’s customers,…

Technical Support:* Provide first-line and second-line IT support through email, phone, remote access, and in-person assistance.

£28,000 - £34,000 a year

5 days ago