Service Desk Analyst salaries in Castleford, WYK

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

Hybrid working (2 days on site). 2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner.

5 days ago

Assist with basic administration of telephony systems. Ability to explain technical concepts clearly to non-technical users. 22 days holiday plus bank holidays.

£25,000 - £30,000 a year

5 days ago

Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.

To answer incoming calls in a professional, courteous and timely manner. The provision of 1st line IT support to Trust users either in person, by telephone or…

£25,760 - £27,476 a year

8 days ago

Ideally, you will have 1-2 years commercial experience in a 1st line IT service desk role, providing technical support across a diverse range of hardware and…

20 hours ago