Technical Support Analyst salaries in Chippenham, WIL

You’ll investigate and troubleshoot technical issues, provide clear guidance to customers, and work closely with our wider Technical and Engineering teams to…

£28,000 a year

1 day ago

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Ability to work under pressure, manage competing priorities and support escalations within a fast-paced environment.

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.

10 days ago

Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices.

The individual should be comfortable liaising with customers in person, over the phone or via email; possess a familiarity of clients within the Xerox group of…

4 days ago