Service Desk Team Leader salaries in Coventry, WMD

Experience with Active Directory (user admin, password resets). Experience as a team leader or of managing within a team. Customer Net Promoter Score of +92.

You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards.

Confidence working with customers, suppliers, and internal stakeholders. Act as the first point of contact for all IT-related queries via telephone, email, and…

Full UK driving licence is essential (with occasional travel required to other UK locations). Supporting user onboarding, offboarding, device provisioning and…

£32,000 - £37,000 a year

Support users via phone, email, chat, remote access, and face-to-face interactions. Administer user accounts, permissions, and access management.

8 days ago

Assist customers with product setup, commissioning, and operational best practices. In this role, you will provide front-line technical support to customers…

£28,000 a year

12 hours ago