Customer Service Team Lead salaries in Cross, SOM

In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous…

£32,000 - £36,000 a year

8 days ago

Ensure a consistent high level of quality service standards are provided to internal and external customers. Provide operational and subject matter guidance for…

£32,000 - £38,000 a year

Handling escalated incidents and driving issues through to resolution. Working closely with IT teams, third-party suppliers and project teams to ensure smooth…

£40,000 - £55,000 a year

This will primarily involve hosting our customers in shop, clearly communicating answers to customer queries and informing customers about our latest promotions…

From £13.25 an hour

Provide consolidated insight linking service drivers (e.g. backlog, SLA issues) to customer impacts (e.g. complaints, redress).

5 days ago

Experience in customer journey mapping, service design or customer experience improvement - understands customer experience drivers and pain points.