Service Desk Manager salaries in Darwen, LAN

Reporting to the Service Operations Manager, you will own the end-to-end 1st Line operating model, ensuring colleagues receive fast, effective support while…

Full UK driving licence and access to a car. You’ll also ensure service performance is tracked, reporting on SLAs and KPIs to senior leadership and driving…

£35,000 - £40,000 a year

Coordinate Major Incident processes and bridge calls with Service Desk Managers (SDMs). 3 years leading distributed or global Service Desks with expertise in…

£45,000 - £55,000 a year

The role involves desk based management of support calls as part of our Service Centre; keeping our Service Now incident management system updated; producing…

£40,777 - £46,142 a year

Act as the primary product owner for the CMDB platform, managing configuration, integrations and ongoing development with the tooling vendor and internal teams.

£43,159 - £56,000 a year

Own key vendor and supplier relationships, including contract negotiation, SLAs, and the technology SaaS estate, driving value and consolidation.