Technical Support Engineer salaries in Derby, DBY

Exceptional customer service experience (face to face and telephone). Quality and safety focused approach. Excellent technical and problem-solving skills.

Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests…

9 days ago

The role is highly customer facing, engineers will have direct engagements with clients through onsite support, remote support, walk-ins, telephone and email.

£35,000 - £38,000 a year

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status…

Maintain an awareness and understanding of incidents allowing effective communication with senior management and customers.

£30,000 a year

10 days ago

You will play a crucial role within the Engineering Systems Team, who have resolved over 8,000 support calls in the last 12 months.