2nd Line Support Engineer salaries in Esher, SRY

College Level 2 qualification in IT (or above). 4 days working from home. Modern equipment provided for home working. Employment Type: Permanent, Full-Time.

From £39,000 a year

Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…

£44,000 - £50,000 a year

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies:

£35,000 - £40,000 a year

Provide onsite 1st and 2nd line support to customers via face-to-face support, email, telephone, remote access and chat tools.

Up to £39,000 a year

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. What’s this role about?