2nd Line Support Engineer salaries in Frensham, SRY

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

10 days ago

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.

Operating in a fast-paced environment, your goal is to troubleshoot technical issues efficiently, hit strict Service Level Agreements (SLAs), and communicate…

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the…