2nd Line Support Engineer salaries in Handy Cross, BKM

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

6 days ago

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

The successful Technical Support Engineer will join an already strong team and play a key part in the 1st and 2nd line technical support to our customers.

£18,000 - £25,000 a year

2 - 3 years' experience in an IT helpdesk or IT Support environment. Due to the nature of this role involving visiting education establishments successful…

£32,000 - £35,000 a year

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.