Junior Service Technician salaries in Hatfield Heath, ESS

1–2 years’ experience in a Service Desk or entry‑level IT support role. Resolve Level 1 and Level 2 support incidents, escalating to specialist teams when…

Collaborating with engineers, project teams, support staff and customers to resolve technical queries. Enjoy learning how complex products and systems work.

This position sorts calls and breakdowns and expedites their completion. Proficiency in Microsoft Office products.

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems. Log call / walk-up activity.

A calm, friendly and patient manner with customers — you can explain something technical to a non-technical person without making them feel silly.

£26,820 - £35,000 a year

8 days ago

Maintain detailed records of service activities, repairs, and system performance for compliance and future reference.

£13 an hour