Service Desk Analyst salaries in Ilkeston, DBY

Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

2 hours ago

Confident addressing issues and driving improvement. IT Service Desk, IT Support or MSP: 2 years (required). Complete routine user, access and device tasks.

£30,000 - £32,500 a year

3 days ago

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter’s customers,…

14 days ago

Excellent organisational and communication skills, capable of collaborating across teams and addressing service issues in a methodical and efficient manner.