Service Desk Manager salaries in Ilkeston, DBY

Ultimately, you'll build a high-performing team that consistently delivers excellent service, embraces continuous improvement, and plays a vital role in…

Responsibilities will also include assisting with financial administration tasks such as invoicing, reconciliations and responding to client billing queries,…

£45,000 - £50,000 a year

Experience managing customer escalations and driving service improvements. Resolve customer escalations in a timely manner, minimising business disruption.

2 days ago

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Experience (3 years) in a similar IT operational management role, with experience in a dedicated ITSM / helpdesk / end user support management position.

2 days ago

Excellent organisational and communication skills, capable of collaborating across teams and addressing service issues in a methodical and efficient manner.