Service Desk Analyst salaries in Knottingley, WYK

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner. Flexible and can-do attitude.

8 days ago

Full UK driving licence and willingness to travel to Group sites as required. Act as the first point of contact for IT incidents, queries and service requests.

2 days ago

Ability to work with internal support teams and 3rd party service providers to anticipate and resolve issues to deliver a continuously improving service…

£27,000 a year

Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.

Health cash plan from £2 a month, with everyday cashback. Experience working in a busy IT support environment, ideally within a retail or multi-site business.

1 day ago