Technical Support Engineer salaries in Leicester, LEC

The role is highly customer facing, engineers will have direct engagements with clients through onsite support, remote support, walk-ins, telephone and email.

£35,000 - £38,000 a year

Support customers with telephone Technical Assistance. Undertake technical revisions with customers where we hold maintenance contracts.

Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests…

8 days ago

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. Required to work on a shift rota.

Exceptional customer service experience (face to face and telephone). Quality and safety focused approach. Excellent technical and problem-solving skills.

Maintain an awareness and understanding of incidents allowing effective communication with senior management and customers.

£30,000 a year

9 days ago