Service Desk Team Leader salaries in Lichfield, STS

Confidence working with customers, suppliers, and internal stakeholders. Act as the first point of contact for all IT-related queries via telephone, email, and…

Support users via phone, email, chat, remote access, and face-to-face interactions. Administer user accounts, permissions, and access management.

2 days ago

The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter’s customers,…

11 days ago

Experience of using ServiceNow to support service delivery, including driving data quality, reporting and process discipline.

Experience with Active Directory (user admin, password resets). Experience as a team leader or of managing within a team. Customer Net Promoter Score of +92.

You will provide exceptional standards of support to customers, across a variety of products, services and platforms.