Technical Support Engineer salaries in Maulden, BDF

Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-…

Support customers via phone, video and remote-assistance sessions. Highlight recurring issues, potential upgrades or sales opportunities.

£37,500 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Being the first point of contact for users in a secure environment, dealing with a variety of requests that may need to be escalated.

Consult with customers on infrastructure and security best practices. Act as lead technical engineer during major incidents, coordinating response and driving…

£35,000 - £45,000 a year

14 days ago

2 paid volunteer days per year. Strong problem-solving and analytical skills,able to diagnose complex technical issues,prioritise workloads effectively and…