Support Escalation Engineer salaries in North Acton, GTL

Notifying our customers of product release times, hotfixes and updates helps keep our customers TeamViewer Solutions investment patched and current.

5 days ago

Security & Compliance: Adhere to Information Security policies to ensure data protection and secure access controls. Best-in class benefits for families.

Commitment to safeguarding children and vulnerable adults. 3–5 years’ experience in 2nd/3rd line IT support, preferably within ITIL frameworks or MSPs.

Up to £35,000 a year

Communication with customers and Account Manager as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages.

£35,000 - £40,000 a year

Exceptional phone and customer handling skills, including the ability to manage frustrated customers with professionalism and empathy.

Demonstrated hands-on technical experience through internships, help desk roles, school IT programs, volunteer IT work, home labs, or other practical…