Helpdesk Team Leader salaries in Old Trafford, GTM

Act as the first point of escalation for all helpdesk‑related queries. Minimum 3 years’ experience in a Contact Centre or Service Centre environment.

Up to £34,000 a year

6 days ago

Flexibility around school pick up and drop offs. Ensure effective workload distribution and consistently meet service targets across the Pods.

Minimum 2 years’ experience in a similar team leader role. Prioritise and manage competing demands to maintain control in a fast-paced, reactive environment.

Handle all first touch customer queries via email, live chat, and WhatsApp covering orders, deliveries, product questions, and account queries.

Develop and continually improve relations with key stakeholders including group taxation, financial accounting, Network Rail Shared Service teams and Technical…

£55,596 - £67,813 a year

12 days ago

You will shape our customer strategy, design scalable processes, and embed coaching-led leadership to elevate satisfaction, reduce effort and create a culture…